This text is written on 19th March 2019. The Brexit is supposed to take place on 29th March 2019, but at this moment it is still very unclear what will happen at that moment. It is unclear whether or not the UK will leave the EU, and if so, how the exit will be handled. However, whether it will be a ‘hard’ or ‘soft’ Brexit: there will be changes anyway. Although we are still assuming a trade agreement, we are also preparing for a United Kingdom exit from the EU without a deal. Below is a checklist of what is going to happen in the case of a so-called ‘hard brexit without a deal‘.
Packages for UK will have to pass through customs, so take into account a possible extra duration of minimum 1 day (if all goes well). The final duration will depend on smooth processing at customs and on the fact that the addressee pays the VAT and import taxes on time. Packages to Ireland and Northern Ireland also pass through the UK, which means that an extra day also has to be added here. Packages to Ireland are not subject to customs controls.
Estimated throughput time for packages to the United Kingdom: 2 to 4 business days
Estimated throughput time for packages to Ireland: 3 to 5 business days
If the UK leaves the EU, then this means that British customers no longer have to pay Belgian VAT (21%). Check our VAT test article to verify you are seeing the correct price.
As is common within the UK, the recipient will be responsible for the payment of the import duties (if applicable), as well as the administration costs (estimated to be 5.00 GBP). UK customers will also have to pay import VAT on packages ordered in the EU. You can find more information about this at www.gov.uk.
Package recipients in the UK will receive a payment request with a secure payment link as soon as the package is scanned at customs. Therefore it is important that UK customers provide a working email address, which is checked on a regular basis!
No import duties are due for all packages with a value lower than 135 GBP, only import VAT. Attention: the recipient has 5 calendar days to arrange the payment. If he does not do this, the package will be irrevocably returned to the sender. Any costs related to returned packages will have to be paid by the customer. Resending fully paid but ultimately non-deliverable packages will unfortunately not be possible. If a package gets returned from the UK, then The Canyon Store will refund the payment minus the shipping and handling costs, with a minimum of 10 euro.
Given the lack of clarity about the way in which UK will leave the EU, there is currently no view on any adjusted shipping rates to UK. As soon as more is known about this, we will inform you accordingly.
The text above is applicable on all orders which arrive in the UK on or after 29th March 2019 at 11 pm UK time. Packages shipped on (e.g.) 27th or 28th March will probably arrive after 29th March and will hence be subject to the new regulations, even though they were ordered/shipped before the Brexit.
Update 11/04/2019: The United Kingdom is granted an extension until 31th October. In other words, 1st November 2019 is the new Brexit day.