I have paid my order with Sofort Banking. Why is it still on hold? 

I have paid my order with Sofort Banking. Why is it still on hold? 

Unfortunately this payment method is very sensitive to fraud. It is sadly easy for criminals to cheat with Sofort payments. As a result, “Sofort” orders are put on hold until the payment is actually received at our side. This can take a few hours, but it can also take up to three days.

The order will get sent as soon as the payment is actually received.