I ordered the wrong article. Can I exchange this for a different article?

Unfortunately we do not offer exchanges. If you have ordered an incorrect article, you can return items, for which you will get a refund or a store credit. We do not offer an exchange (i.e. shipping an other article after receiving the returned article). If you want another product (or size) instead, please put in a new order.

The only exception is when The Canyon Store has accidentally shipped you an incorrect size or article. In that case we do offer an exchange!